How This FAQ Works for You
Most questions we get come down to three things: how money moves, how to get back into your account, and what to do when something doesn't look right. This page covers all three in plain terms. When you send a deposit through bKash, Nagad, or Rocket, the amount shows in your account wallet once the transfer confirms on the payment network —
there's no manual step on your end. Withdrawals go back to the same wallet you deposited from, and we verify the account match before releasing funds. For login, we use a one-time PIN sent to your registered number, so keep that number current in your profile settings. Players in Dhaka and elsewhere across Bangladesh reach the lobby the same way — browser
or saved shortcut, no separate app download needed. If a question here doesn't fully cover your situation, the live chat channel connects you to a real agent who can pull up your account directly.
- bKash
- Nagad
- Rocket