Data We Collect and Why We Use It
We collect three categories of information when you use your account. First, registration data — your name, email address, mobile number, and the details you provide when verifying your account. Second, payment data — when you deposit or withdraw via bKash, Nagad, or Rocket, we log
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the transaction reference, amount, and wallet identifier tied to your account. We do not store your full mobile banking PIN or password. Third, device and session data — your IP address, browser type, and session timestamps help us detect unusual access patterns and keep your account
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secure. We also collect in-session behaviour such as pages visited and actions taken, but only as aggregated, anonymised records used to improve the platform. We do not sell any of this data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is
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limited strictly to what those processors need to complete your transaction. Where local law requires us to retain records for a set period, we comply — but we delete data that no longer has a lawful basis for storage. Eligibility to use our platform depends on
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your local law and the regions we currently support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.